Are you a patient of Rochester Colon? If so, share your experience!
Please also consider filling out our patient satisfaction survey (which remains internal), so we can learn what we’re doing well and what we can improve on!
Patient Satisfaction Survey
I’ve had 3 experiences with this group. Dr Farid performed my colonoscopy and he did a fine job. My real impression was made by a Physician Assistant named Liesl Hand. I needed an office visit and she was polite and professional and made me feel at ease in an awkward situation. I wouldn’t hesitate to request her if I have a need to return there.
Dr. Teng and his team were great. The intake was very quick and efficient and Dr. Teng was very personable, friendly and relaxed during the pre-procedure meeting. He always asked if I had any questions after he explained each part of the procedure. After the procedure I saw him again as he explained my results. Because of COVID my husband had to stay in the car but Dr. Teng called him after my procedure and answered his questions. I would highly recommend Dr. Teng and Rochester Colon & Rectal. I was a little nervous going into the procedure (although it wasn't my first) because my husband couldn't be with me. But the nurse and Dr. Teng quickly put me at ease.
Great operation all the way around......
Dr. Farid is an exceptionally impressive colon/rectal doctor. He is kind, caring, considerate, patient, brilliant and very capable; and his experience matters a lot in my opinion. The colonoscopy I just had was a breeze in terms every aspect except the day before drinks. I was sedated perfectly. I watched the entire procedure on a screen and had dialog with Dr. Farid as well while feeling no discomfort or any feeling of the tube's movement. Upon departure, I was alert and felt good. Thank you Dr. Farid and your great staff for such a class A performance !
Dr. Teng and the wonderful staff, front desk, nurses Heather, Colline, and Tammy- Painless procedure, before, during, and after. Thank you!
This is the BEST place to have a colonoscopy!
I was extremely nervous about a procedure I was having with Dr. O'Neill at the Ridgeway Office on June 1st. Upon arrival in the exam room, I was put so at ease by Rose who works with the doctor, Rose is a total sweetheart and just so understanding and empathetic. Dr. O'Neill's expertise, pleasant personality, and humor turned what I anticipated as a horrible experience into an "almost piece of cake." I applaud them both!!
Dr. Ognibene was courteous and knowledgeable before the procedure and after he explained the findings to my son to give me. The staff was also very helpful Thank You.
I was a nervous mess after seeing several different doctors regarding my medical condition. Dr. Aaron Rickles is the ONLY doctor who made me feel comfortable and cared for. I HIGHLY recommend him!
I used to live in the US when I had a health problem. Dr. Farid treated me and gave me all his expertise and experience, along with information, care and the adequate prescriptions to heal my health issue. Now that I’m back in Europe I still remember Dr. Farid kindness and professionalism. Thank you to all RC staff, above all Dr. Farid. God bless you. From Spain.
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